Guide
How to order, payment methods, delivery and shipping, returns and exchanges—your guide to using our online shop.
How to order
- Choose your products and click “Add to cart”.
- Review your cart and click “Proceed to checkout”.
- Enter delivery address, payment method, and other required details.
- After confirming your order, click “Place order”. An automatic confirmation email will be sent to your registered address.
If you have any questions about your order, please contact us via the inquiry form.
Payment
- Credit card
- Digital wallets (see the cart page for supported brands)
- Other payment methods may be added in the future.
Delivery & shipping
- We usually ship within 2–5 business days after your order is confirmed.
- Shipping costs depend on destination and order. See the cart page for details.
- We may run free-shipping campaigns for orders above a certain amount.
Returns & exchanges
We take every care with quality. If your order arrives damaged or incorrect, please contact us within 7 days. We will confirm and arrange an exchange or refund.
Returns or exchanges at the customer’s request may be accepted for unopened items. Please contact us in advance about shipping costs and other details.
Contact
If you have any questions about products or how to use the shop, please get in touch. We also handle wholesale enquiries and gift ideas.
The contact form is available from “Contact” in the main menu.
